Performances cancelled until 30 June 2020 in order to contain coronavirus
Dear audience member,
Based on the decision of the Austrian Federal Government, for the protection of your health, all performances and events at all Volksoper Wien venues are cancelled as of now, provisionally until 30 June.
The sale of tickets is cancelled until further notice. This also applies to the box offices of the Federal Theatres.
As far as possible all customers will be contacted by us directly in the next few days. Individual tickets for performances between 10 March and 30 June 2020 can be returned up to 31 August 2020 and the purchase price will be reimbursed. Subscribers, flex subscribers and cycle ticket holders will receive separate information.
If you bought your tickets by telephone using your credit card, or via www.volksoper.at or www.culturall.com, or at the advance sales box offices stating your customer number, your tickets will be automatically cancelled, even if they have already been printed out or collected. The ticket price will be reimbursed to you. If we have any queries regarding the reimbursement of your ticket price, we will contact you.
If you have pre-ordered your tickets, our ticket order office will contact you directly.
If you have bought your tickets at the advance sales box offices without stating a customer number, you can return these directly to our box offices. If you are not able to do so, please complete this form and send it together with your tickets to:
Volksoper Wien, Stadtbüro, Goethegasse 1, 1010 Vienna
The purchase price will be reimbursed to you.
If you have a subscription or cycle ticket, you will be contacted directly by our subscription department.
If you have bought tickets as part of your individual subscription, these will be automatically cancelled, even if the tickets have already been printed out or collected. Flex subscription checks which have been redeemed will be credited to you and any additional payments will be reimbursed.
If you did not buy your tickets directly at our advance sales points, please contact your advance sales point directly regarding the reimbursement of your ticket price.
If you have any queries, please contact the Information Office of Volksoper Wien
Tel: +43/1/514 44-3670 (Mon-Fri 8:00-16:00)