Cancellation of performances
until the end of April 2021
To all our Supporters and Audience Members
Like all other theatres in Austria, we too are obliged to suspend all performances until the end of April. As disappointed as we all are at this news, so it is important for us not to forget everything we have achieved since last summer, in that we succeeded in presenting you, our audience and supporters, with three premieres, two revivals and over sixty performances. We thank you for attending these in such great numbers and continuing to show us your loyalty.
We set out below all the key information for the coming weeks:
Ticket sales are being suspended until further notice.
Up to 31st August 2021, individual tickets for performances between 3rd November and the reopening of the theatre can be returned for a refund of the purchase price paid. The process is as follows:
Subscribers and series ("cycle") ticket holders will receive a separate notification.
If you purchased your tickets by phone using a credit card, or online at www.volksoper.at or www.culturall.com, you will receive an automatic refund. You may of course also donate your ticket price if you prefer. We wish to thank all those ticket-holders who have already done so.
If you purchased your tickets from an advance booking office, you may choose whether to receive a refund on your ticket or if you wish to donate part (or all) of your ticket price. Please complete this form and return it together with your tickets to: Volksoper Wien, Stadtbüro, Goethegasse 1, 1010 Vienna
If you have prebooked your tickets, our ticket office will get in touch with you directly.
If you have purchased tickets as part of a 'flex' subscription, these will be cancelled automatically, even if the tickets have already been printed or collected. 'Flex' subscription cheques already redeemed will be credited and any additional payments made will be refunded.
If you did not buy your tickets directly from one of our booking offices, please refer directly to the relevant selling agent to request a ticket refund.
All Federal Theatre Box Offices are closed until further notice.
If you have any questions, please contact the Information Desk at the Vienna Volksoper
Tel.: +43/1/514 44-3670 (General information) or +43/1/514 44-3678 (Subscription enquiries)
Mon.-Fri.: 9.00 am – 12.00 am
Email: firstname.lastname@example.org, email@example.com
We look forward to welcoming you back to the Volksoper very soon. Stay safe and well, and we wish you all the best for the weeks ahead.
The Theatre Direction and Staff at the Vienna Volksoper