Note on cookies

Access details

Whenever you access our website, the web server automatically saves your visits to server log files in anonymised form, setting the last quarter of your IP address to 0. This means that we do not process any personal usage data and we cannot identify you in any way. We will keep the log files on our servers for 30 days before they are automatically deleted. The following data is captured in the log files: anonymised IP address, browser type and version, operating system, website visited, date and time of access, notification of successful access, volume of data sent (in bytes), referrer URL (if you accessed the website via a link). These details are used for statistical analysis to help us operate the website, to ensure its security and to improve our service to you (see “Matomo” below). 


Cookies are small text files which are placed on your device by your web browser and then temporarily stored there. The cookies we use on our website are needed to enable essential site functionality (i.e. they are functional cookies), serving exclusively to ensure the user-friendliness and security of this website.

You can specify in your browser settings whether your browser should accept all cookies, selected cookies or none. Cookies already stored may be erased at any time. Please note, however, that if you disable cookies, you may Neuer Verweisexperience a reduction in user convenience on this website.


One component of the web services through which we continually improve the Volksoper Wien website and adjust it to suit the needs of our users is ongoing site access analysis via Matomo. This analysis does not require cookies, and Matomo only analyses the log files of our website.

We have configured the web server in a way to ensure that your IP address is recorded only in truncated form. This means that we do not process any personal usage data and we cannot identify you in any way. For further information about Matomo’s terms and conditions of use and about data protection at Matomo, please visit

Social media

To ensure maximum protection of your data whenever you visit our website, we only use links to social media, but no social media plug-ins. As a result, your data can only be sent to social media platforms if you actively click on the respective buttons. Unless you click on a button, there will be no data exchange between you and a social media platform. For information on the extent of data collection and the further use and processing of data by social media providers, please consult the privacy policies of the relevant operators:

Use of YouTube components in enhanced privacy mode

To integrate videos on our website, we use certain components provided by YouTube. The relevant videos are embedded on our site in YouTube’s enhanced privacy mode. This means that details of your visit to our website are only stored if you actually view a video. Any further data processing operations that may be conducted by YouTube are outside our influence. If you are logged in to YouTube at the same time, this information will be linked to your YouTube account. You can prevent this by logging out of your YouTube user account before visiting our website.

More information about the collection and use of your data by YouTube is available here:

Links to third-party websites

Our website contains links to third-party websites. When you use those links, please note the relevant privacy policy for each website.

For more information on data protection, please refer to our Privacy Notice.